cust had problem with installation due to incorrect adhesive
Thank you for providing the adhesive information. I'm sorry that you had a problem with the installation of your paper. The adhesive used was a heavy duty brand which is used on commercial grade paper. This is not the recommended adhesive for the wallpaper you purchased and unfortunately the use of that adhesive caused the negative result. We recommend using Albany Concentrated adhesive which has been tested on all of our wallpapers and is available on our website. When you are at checkout on our site, you will notice a prompt asking if you need adhesive and the Albany brand is displayed. We are always available to answer any questions or concerns about adhesives so please feel free to contact us anytime if needed. I am truly sorry that you had a problem with your installation. As a gesture of goodwill, I am willing to offer you a discount on replacement paper if you wish to try again. Please feel free to call me at 1-855-972-9273. Sincerely,