Wallpaper Direct

cust ordered 1 dbl roll and thinks it should be 2 rolls

Thank you for your email. I'm sorry for the misunderstanding about a double roll. Actually, a double roll is one physical roll with almost 33' of wallpaper on the roll for the price shown on the site ( a double roll is not two rolls), therefore we have shipped you what you ordered. If you need more paper, I recommend that you "request a batch" when ordering more paper so that we can try to obtain paper from the same batch that you have received. The batch number is found on the roll label. Also, in the mean time it might be best if you do not open the roll(s) you have received in case we are not able to obtain paper from the same batch and you find it necessary to make a return. Please let me know if you still have questions. Sincerely,