cust received incorrect product - US office retrieving
Dear, Thank you for informing us that we have made an error on your order. I'm sorry for the error. We will correct this mistake as quickly as possible. As discussed, please find a UPS label to affix to the outside of the box. I have scheduled UPS to come and collect the package tomorrow. Our warehouse team will ship the correct paper to you as soon as possible. I hope you can forgive our error. Please let me know if you have any questions. Sincerely,
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