cust req to amend order - order in PIK
Thank you for your email requesting to add rolls to your current order. I'm sorry, but your order has already been prepared for shipment and we are not able to make any changes to your order at this point. If you need more rolls it will be best if you wait to receive your order to determine which batch you will receive. We do not keep records of batch numbers shipped on orders. Once you know the batch number you can place a new order and "request a batch" when ordering. If we are not able to obtain more rolls from your requested batch we will notify you. In the meantime, it is best if you do not open the rolls you receive in the event that you need to make a return and start over with a new order for the total quantity you require for your project. Please let me know if you have any questions. Sincerely,