cust req to change address - order has shipped
Thank you for your email regarding amending your address. I'm sorry, but unfortunately we have already shipped your order and we are unable to make the change to the delivery address. At this point, you may contact DHL tomorrow after the package has entered the US and provide the house or street number to the agent who can update the delivery address. You can reach DHL at 1-800-225-5345. Please state "representative" at every prompt and you will be able to speak to someone. It is important that you make the call tomorrow since the package is not yet in the US and the representative will not be able to assist you until the package in the US. Alternatively, if you have a DHL Express account you can log in an make the change to your address. Please let me know if you have any questions. Sincerely,