cust requesting to cancel after order has shipped
Thank you for your email regarding cancelling your order. I'm sorry, but unfortunately we have already shipped your order and we are unable to retrieve the package. At this point if you do not want the product you will need to make a return to us. The instructions for returning products to us is located on our website under the FAQ section. However, we can accept the roll(s) that you have ordered back as long as they are unopened. Please see the complete returns instructions on our site. Please let me know if you have any questions. Sincerely,
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